BRAND INSIGHTS (INTERNAL)

Top Customer Scan Activities

Warranty review
10%
Product Discovery
28%
Product Repair Inquiry
4%
Product Resale Listing
9%

Product Insights

PRODUCT SCANS
10,134
+18% WoW
CONVERSION RATE
30%
Of unpurchased items
REPAIR REQUESTS
1.5%
of product of this style
RESALE LISTINGS
18%
Of products listed, +5% WoW
AVG OWNERSHIP
2 yrs
+3% lower than avg
AVG RESALE VALUE
£1,250
+42% MoM

ESPR compliance fields

Unique Product ID (GS1 Digital Link)
Detailed product overview
Materials & composition
Manufacturing region & date
Environmental Impact
Care & repair guidance
Product end-of-life